For ship owners, time is money, and it is a rare leisure time. The most worrying thing about yacht maintenance is **scheduling chaos” and “indefinite delays”, resulting in missed entire golden sailing seasons.
In response to this pain point, VOY has jointly established the “Northbound Schedule Guarantee System” with partner shipyards.
Triple protection to lock in your valuable time:
- Pre-scheduling system: When shipowners book northbound services through VOY, they can check the maintenance schedule and berth reservation status of partner shipyards in real time. Once the appointment is successful, the shipyard will lock in that time slot for your vessel.
- VOY Process Estimate: Our team of professionals will accurately estimate the time required for repairs, maintenance, and testing based on your vessel’s maintenance needs, and include this as an attachment to the contract in the service agreement.
- Delay Compensation Mechanism: Although we strive for accuracy, if the shipyard’s reasons exceed the contractual completion date and affect the shipowner’s scheduled itinerary, the shipyard will provide compensation plans such as daily berthing fee reductions or service discounts through the VOY platform.
VOY Professional Commitment: Hong Kong Supervisor, endorse your timeliness!
From the moment you submit your application to go north, to the completion of the ship’s maintenance and preparation to return to port, VOY has a dedicated person to follow up. We understand that maintenance efficiency is also part of quality. During the maintenance process, our supervisors not only ensure service quality but also strictly supervise the shipyard’s engineering progress. This efficient on-site coordination mechanism can solve maintenance bottlenecks and parts allocation issues as soon as possible, ensuring that all work is completed strictly according to the scheduled schedule, allowing your yacht to return to your hands on time and perfectly!
Contact information:
VOY David Phone: +86 18028120587 / +852 44249752
VOY Bill Phone: +852 59048455
Whatsapp: +852 44249752
Wechat:+ 86 18028120587
Email: [email protected]/ [email protected]
